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Política de envío y entrega

Effective Date:  April 1, 2026
 

At First Class Furniture, we are committed to providing a smooth and reliable delivery experience. Please review our shipping and delivery policies below.

1. Delivery Areas

We currently offer delivery within Reedley and surrounding Central Valley areas. Delivery availability outside our standard service area may be possible for an additional fee.

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Customers may contact us to confirm delivery availability before placing an order.

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2. Delivery Timeframes

Delivery timeframes vary depending on product availability:

  • In-stock items: Typically delivered within 3–10 business days

  • Special orders: May take 2–12 weeks depending on manufacturer availability

  • Delivery dates are estimates and not guaranteed

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Delays may occur due to:

  • Manufacturer delays

  • Supply chain issues

  • Weather conditions

  • Scheduling availability

  • Holidays

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First Class Furniture is not responsible for delays outside our control.

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3. Delivery Scheduling

Customers will be contacted to schedule delivery.

Customers agree to:

  • Provide accurate contact information

  • Be available during the scheduled delivery window

  • Ensure safe and clear access to the delivery area

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If delivery must be rescheduled due to customer unavailability, additional delivery fees may apply.

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4. Delivery Requirements

Customers are responsible for ensuring:

  • Furniture will fit through doorways, hallways, and stairways

  • Pathways are clear and safe

  • Pets are secured

  • Floors are protected if necessary

  • Someone 18 years or older is present at delivery

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If delivery cannot be completed due to space limitations or unsafe conditions:

  • Delivery fees remain non-refundable

  • Redelivery fees may apply

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5. Delivery Inspection Policy

Customers must inspect all merchandise at the time of delivery.

By signing the delivery confirmation, the customer acknowledges the furniture was received in acceptable condition unless noted otherwise.

Any damage must be:

  • Noted on the delivery receipt

  • Reported within 48 hours

  • Supported with photos if requested

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Claims made after this timeframe may not be approved.

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6. Failed Delivery Attempts

If delivery cannot be completed due to:

  • Customer absence

  • Unsafe access

  • Incorrect address

  • Customer refusal

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The following may apply:

  • Redelivery fee

  • Storage fees

  • Restocking fees if order is canceled

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7. Store Pickup Policy

Customers choosing store pickup agree to:

  • Inspect items before leaving

  • Secure merchandise properly for transport

  • Accept responsibility for damage after pickup

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First Class Furniture is not responsible for damage occurring after customer pickup.

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8. Customer Damage During Self-Transport

If a customer transports their own furniture:

First Class Furniture is not responsible for:

  • Transport damage

  • Improper tie-down damage

  • Weather exposure

  • Scratches after pickup

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9. Assembly Services

If assembly is included or purchased:

  • Only services listed on the invoice will be performed

  • We are not responsible for wall mounting unless specified

  • We do not move existing furniture unless agreed beforehand

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10. Old Furniture Removal

Removal of old furniture must be arranged in advance and may require an additional fee.

11. Storage Fees

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If delivery cannot be scheduled within the agreed timeframe:

  • Storage fees may apply after 7–14 days

  • Fees may range from $10–$25 per day

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12. Special Order Shipping

Special order items:

  • Require deposits

  • Cannot be canceled once ordered

  • Are subject to manufacturer timelines

  • May not qualify for refunds

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13. Weather & Force Majeure

Deliveries may be rescheduled due to:

  • Severe weather

  • Natural disasters

  • Road closures

  • Safety concerns

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Safety of customers and staff takes priority.

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14. Delivery Liability Limit

Our liability is limited to the value of the merchandise only. We are not responsible for:

  • Consequential damages

  • Delays

  • Inconvenience costs

  • Third-party labor costs

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15. Policy Acceptance

By purchasing from First Class Furniture, customers agree to this shipping and delivery policy.

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16. Contact Information

First Class Furniture
1608 11th St. Reedley CA 93654
Phone: 559-726-7117
Email: firstclassfurniture419@gmail.com
Website: firstclassfurnitures.com


Delivery dates are estimates. Customer must inspect all items upon delivery. Delivery fees are non-refundable after attempted delivery. Redelivery and restocking fees may apply.

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